Right of withdrawal

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This page was last updated on 26/11/2025.

According to the Belgian law on trade and the information and protection of customers of 14 July 1991, you as a customer have the right to inform us that you have decided not to proceed with or to abandon a purchase (right of withdrawal).

This can be done by returning the shipment within fourteen calendar days from the delivery of your order. Do not forget to inform us in writing within the same period via info@powertex.be of your decision to invoke the right of withdrawal.

The purchased item must be returned in the original packaging and with all accompanying documentation, and this at the latest 3 working days after the written notice of withdrawal. The costs of the return shipment must be paid by the customer. Items on promotion or discount cannot be returned.

Contact information:
Powertex Belgium
Petra Koekelkoren
Molenstraat 37
2861 O.L.VR. Waver
Belgium
+32478521730
BE 0737352626